Privacy policy

Last updated: July 13, 2025

YANYAN TOKYO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). YANYAN Hot Tok is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

"Personal information" refers to data that identifies or can reasonably be linked to you. It includes:

  • Contact details (name, address, phone number, email)

  • Financial information (credit/debit card details, transaction data)

  • Account info (username, password, preferences)

  • Transaction data (items viewed, purchased, returned, etc.)

  • Communication content

  • Device & browser info (IP address, identifiers)

  • Usage data (how you use and interact with the site)

Sources of Personal Information

We collect data from:

  • You directly (e.g., account creation, purchases)

  • Automatically through cookies and analytics tools

  • Our service providers

  • Marketing partners or third parties

How We Use Your Personal Information

  • To Provide and Improve Services: For processing orders, managing accounts, remembering preferences, handling shipping and returns, and improving user experience.

  • Marketing and Advertising: Sending promotional messages and personalized advertising.

  • Security and Fraud Prevention: Verifying identity, detecting fraud, and ensuring safe transactions.

  • Customer Support: Responding to inquiries and maintaining user relationships.

  • Legal Compliance: Fulfilling legal obligations or law enforcement requests.

Disclosure of Personal Information

We may share your personal data with:

  • Shopify and related third-party service providers

  • Advertising and marketing partners

  • Shipping and logistics partners

  • Affiliates and corporate entities

  • Legal and regulatory authorities, as required

Shopify Relationship

Our store is hosted on Shopify. Your data may be processed and transferred globally through Shopify's infrastructure and its integrated services. Shopify may use your interaction data across multiple stores to enhance services. For details, visit Shopify's Privacy Policy.

Third-Party Links

Our site may include links to other websites. We are not responsible for the privacy practices of those third parties. Please review their policies individually.

Children's Data

Our services are not directed to children. We do not knowingly collect data from individuals under the age of majority.

Security and Retention

While we take precautions, no system is 100% secure. We retain your data as long as needed for business, legal, or service-related purposes.

Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Delete or correct it

  • Request data portability

  • Opt out of targeted advertising or data "sharing"

To exercise your rights, use available tools on our site or contact us.

Complaints

If you have concerns, contact us at the email below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may store or process your data outside your home country. For EU/UK residents, we use standard contractual clauses or similar safeguards for data transfers.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have any questions or wish to exercise your rights, contact us at: info@yanyantokyo.com or use our contact form on the website.